Field Services

Minimize Your Downtime While Maintaining the Efficiency and Productivity of Your Process

Does your facility have multiple process heaters from different manufacturers? Are you having issues keeping them up and running? At Dpstar, we understand the importance of providing top-notch field services for Heater Bundles. Our team of highly skilled technicians and engineers are dedicated to providing you with the best possible customer experience. We understand that Heater Bundles are critical equipment for many businesses, breakdowns or malfunctions can have serious consequences for productivity and profitability. That’s why we offer a range of services to help businesses avoid downtime and ensure their Heater Bundles are running smoothly. Our range of services includes repair, troubleshooting, site services, and mechanical & electrical support. We are committed to providing the highest quality of field services and maximizing the lifespan of your Heater Bundle. Dpstar Group can evaluate, optimize or repair your electric process heaters or control panels, no matter who manufactured them.

We have the resources to assist you with your process heaters problems. Let us help.

  • Hydrostatic Test
  • Nitrogen Leak Test
  • Helium Test
  • Leak Test
  • Continuity Test
  • IR Test
  • Insulation Resistance Test
  • Withstand Voltage Test
  • Thermography Report
  • Troubleshoot Root Cause Analysis
  • Hi-Pot Test
  • Pressure Test
  • Thermal/Infrared Testing (IRT)

Why You Need Field Service?

Reliable Performance

Regular field services can help ensure that your Heater Bundle operates reliably and performs at peak efficiency.

Safety

Proper maintenance and care of your Heater Bundle can help ensure that it operates safely and is in compliance with industry safety standards.

Why You Need Field Service?

Reliable Performance

Regular field services can help ensure that your Heater Bundle operates reliably and performs at peak efficiency.

Safety

Proper maintenance and care of your Heater Bundle can help ensure that it operates safely and is in compliance with industry safety standards.

Cost savings

Regular maintenance and repairs can help reduce the likelihood of unexpected breakdowns, which can result in cost savings and minimize downtime.

Compliance

Field services can help ensure that your Heater Bundle is in compliance with industry regulations and standards, which can help avoid fines or legal issues.

Longevity

Regular maintenance and care can help extend the lifespan of your Heater Bundle, reducing the need for costly replacements or repairs.

Predictive Maintenance & Data Logging For Anomaly Detection

Network Of Devices

Power energy measurement is a key issue for automation process. For some of them, it is extremely important to estimate the consumption of electricity. With counters and grid analysers available in our offer and using a series of mathematical functions implemented, MultiCon is a perfect diagnostic tool. It calculates the balance and current energy consumption easily as well as provides information about common parameters, starting from voltage, intensity, the sum of intensities of three phases, energy and ending with the phase and individual harmonic shifts. According to application type and requirements you can choose between two devices, both equipped with RS-485 module for easy communication with MultiCon, energy counter or network analyser.

Heater Bundle Failure

Heater bundle failure can lead to a variety of problems in heating systems, such as reduced efficiency, increased energy costs, or even complete system shutdown. The specific causes of heater bundle failure can vary depending on factors such as the type of heating system, operating conditions, and maintenance practices. Addressing these potential causes through regular maintenance and repair can help prevent heater bundle failure and extend the lifespan of heating systems.

Here are some common causes of heater bundle failure:

Burned-out heating elements
Short circuit due to faulty wiring or insulation
Corrosion of metal components
Overheating of the heating elements
Improper installation or substandard components
Scale or sediment buildup on the surface of the heating elements

Equipment Instrument Failure

Equipment instrument failure can cause a variety of problems in industrial systems. It’s important to address any signs of equipment malfunction promptly to minimize downtime and prevent more significant issues from arising. The causes of equipment instrument failure can vary depending on factors such as the type of system, operating conditions, and maintenance practices. It’s essential to have a team of experts with the skills and knowledge to diagnose and repair issues efficiently and effectively. Our team has the expertise to quickly identify the root cause of the problem and implement effective solutions to get your system back up and running smoothly.

Here are some common causes of equipment instrument failure:

Electrical damage from power surges or voltage spikes
Corrosion from exposure to moisture or chemicals
Software malfunction due to outdated programming or incorrect installation
Overloading or overheating of components
Poor maintenance or lack of regular inspections
Physical damage due to mishandling or accidents

Heater Bundle Failure

Heater bundle failure can lead to a variety of problems in heating systems, such as reduced efficiency, increased energy costs, or even complete system shutdown. The specific causes of heater bundle failure can vary depending on factors such as the type of heating system, operating conditions, and maintenance practices.

Here are some common causes of heater bundle failure:

  • Burned-out heating elements.
  • Short circuit due to faulty wiring or insulation.
  • Corrosion of metal components.
  • Overheating of the heating elements.
  • Improper installation or substandard components.
  • Scale or sediment buildup on the surface of the heating elements.

Addressing these potential causes through regular maintenance and repair can help prevent heater bundle failure and extend the lifespan of heating systems.

Equipment Instrument Failure

Equipment instrument failure can cause a variety of problems in industrial systems. It’s important to address any signs of equipment malfunction promptly to minimize downtime and prevent more significant issues from arising. The causes of equipment instrument failure can vary depending on factors such as the type of system, operating conditions, and maintenance practices. It’s essential to have a team of experts with the skills and knowledge to diagnose and repair issues efficiently and effectively. Our team has the expertise to quickly identify the root cause of the problem and implement effective solutions to get your system back up and running smoothly.

Here are some common causes of equipment instrument failure:

  • Electrical damage from power surges or voltage spikes
  • Corrosion from exposure to moisture or chemicals
  • Software malfunction due to outdated programming or incorrect installation
  • Overloading or overheating of components
  • Poor maintenance or lack of regular inspections
  • Physical damage due to mishandling or accidents

Services & Solutions

Repair Services

Our team of experts is equipped with the latest tools and technology to handle any repair needs for a wide range of equipment, including electrical heaters, process heaters, instrumentation, PLC/SCADA systems, automation systems, and panels. We quickly diagnose the root cause of the issue and repair it effectively, reducing downtime and restoring optimal performance. We carry a wide range of replacement parts and have the expertise to provide effective and reliable repairs. Our repair services include:

  • Replacing faulty heating elements
  • Repairing damaged or leaking pipelines
  • Fixing issues with instrumentation
  • Replacing damaged insulation
  • Troubleshooting and repairing automation and control systems
  • Repairing or replacing electrical components and wiring
  • Repairing or replacing damaged equipment panels
  • Upgrading equipment to improve performance and efficiency

Repair Services

Our team of experts is equipped with the latest tools and technology to handle any repair needs for a wide range of equipment, including electrical heaters, process heaters, instrumentation, PLC/SCADA systems, automation systems, and panels. We quickly diagnose the root cause of the issue and repair it effectively, reducing downtime and restoring optimal performance. We carry a wide range of replacement parts and have the expertise to provide effective and reliable repairs. Our repair services include:

  • Replacing faulty heating elements
  • Repairing damaged or leaking pipelines
  • Fixing issues with instrumentation
  • Replacing damaged insulation
  • Troubleshooting and repairing automation and control systems
  • Repairing or replacing electrical components and wiring
  • Repairing or replacing damaged equipment panels
  • Upgrading equipment to improve performance and efficiency

Troubleshooting

Our team of experts can help identify the root cause of any issues with your equipment. By diagnosing the problem accurately, we can prevent future breakdowns and ensure that your equipment operates smoothly. Our troubleshooting services include:

  • Diagnosing performance issues
  • Investigating uneven heating across the equipment
  • Inspecting for wear and tear or damage
  • Checking electrical connections and wiring
  • Analyzing PLC/SCADA systems and automation systems
  • Conducting a thorough inspection of electrical heaters, instrumentation and control system
  • Providing recommendations for equipment optimization and preventive maintenance

With our troubleshooting services, you can ensure that your equipment operates at peak efficiency and minimize downtime.

Troubleshooting

Our team of experts can help identify the root cause of any issues with your equipment. By diagnosing the problem accurately, we can prevent future breakdowns and ensure that your equipment operates smoothly. Our troubleshooting services include:

  • Diagnosing performance issues
  • Investigating uneven heating across the equipment
  • Inspecting for wear and tear or damage
  • Checking electrical connections and wiring
  • Analyzing PLC/SCADA systems and automation systems
  • Conducting a thorough inspection of electrical heaters, instrumentation and control system
  • Providing recommendations for equipment optimization and preventive maintenance

With our troubleshooting services, you can ensure that your equipment operates at peak efficiency and minimize downtime.

Site Services

Our team provides comprehensive on-site support services for a wide range of equipment. We have the experience and knowledge to ensure that your equipment is installed and commissioned to the highest standards, and we can provide start-up services for both newly installed or repaired equipment. Our equipment audits help identify potential issues and opportunities for optimization, enabling businesses to make informed decisions about their equipment. We also provide site assessments to ensure compliance with safety standards, helping to ensure that your equipment is safe and operating efficiently. Our site services include:

  • Installation and commissioning of new equipment
  • Start-up services for newly installed or repaired equipment
  • Equipment audits to identify potential issues or opportunities for optimization
  • Site assessments to ensure compliance with safety standards
  • Maintenance services to keep equipment running at peak efficiency
  • Emergency repair services to minimize downtime and keep your business running smoothly.
  • Verification of equipment performance and efficiency
  • Training for personnel on the proper use

Site Services

Our team provides comprehensive on-site support services for a wide range of equipment. We have the experience and knowledge to ensure that your equipment is installed and commissioned to the highest standards, and we can provide start-up services for both newly installed or repaired equipment. Our equipment audits help identify potential issues and opportunities for optimization, enabling businesses to make informed decisions about their equipment. We also provide site assessments to ensure compliance with safety standards, helping to ensure that your equipment is safe and operating efficiently. Our site services include:

  • Installation and commissioning of new equipment
  • Start-up services for newly installed or repaired equipment
  • Equipment audits to identify potential issues or opportunities for optimization
  • Site assessments to ensure compliance with safety standards
  • Maintenance services to keep equipment running at peak efficiency
  • Emergency repair services to minimize downtime and keep your business running smoothly.
  • Verification of equipment performance and efficiency
  • Training for personnel on the proper use

Mechanical & Electrical Support

Our team of experts has extensive experience and expertise in both mechanical and electrical systems, allowing us to provide comprehensive services for a wide range of equipment. We offer routine maintenance, repairs, and upgrades to ensure your equipment runs smoothly and efficiently. We take pride in our ability to provide timely and effective solutions to keep your equipment running at peak performance, and our team is dedicated to minimizing downtime and maximizing your productivity. We use the latest techniques and tools to diagnose and resolve issues quickly and effectively, so you can focus on running your business. Our mechanical and electrical services include:

  • Routine maintenance and cleaning of heating elements
  • Checking and repairing damaged insulation
  • Repairing or replacing damaged or malfunctioning electrical components
  • Upgrading and retrofitting outdated equipment to improve efficiency and performance
  • Providing emergency repair services to minimize downtime
  • Conducting preventive maintenance to identify potential issues before they become major problems.

Mechanical & Electrical Support

Our team of experts has extensive experience and expertise in both mechanical and electrical systems, allowing us to provide comprehensive services for a wide range of equipment. We offer routine maintenance, repairs, and upgrades to ensure your equipment runs smoothly and efficiently. We take pride in our ability to provide timely and effective solutions to keep your equipment running at peak performance, and our team is dedicated to minimizing downtime and maximizing your productivity. We use the latest techniques and tools to diagnose and resolve issues quickly and effectively, so you can focus on running your business. Our mechanical and electrical services include:

  • Routine maintenance and cleaning of heating elements
  • Checking and repairing damaged insulation
  • Repairing or replacing damaged or malfunctioning electrical components
  • Upgrading and retrofitting outdated equipment to improve efficiency and performance
  • Providing emergency repair services to minimize downtime
  • Conducting preventive maintenance to identify potential issues before they become major problems.

Replacement Services

Our team will work closely with you to determine the best replacement options for your specific needs and budget. We work with you to identify the best replacement options based on your specific needs, taking into consideration factors such as efficiency, durability, and cost-effectiveness. We prioritize safety in all of our replacement services and work closely with you to ensure that your new equipment meets all necessary compliance and regulatory requirements. Whether you need a single replacement or a full system upgrade, we are dedicated to providing timely and effective solutions to keep your business running smoothly. We carefully select replacement equipment based on your specific needs and requirements, ensuring that the new equipment is compatible with your existing systems and meets industry standards. Replacement services we provide include:

  • Upgrading outdated or inefficient equipment to improve efficiency and reduce energy costs
  • Replacing damaged or worn-out equipment that can no longer function properly
  • Installing new equipment to meet the growing demands of your business
  • Upgrading systems to comply with changing industry standards and regulations

Replacement Services

Our team will work closely with you to determine the best replacement options for your specific needs and budget. We work with you to identify the best replacement options based on your specific needs, taking into consideration factors such as efficiency, durability, and cost-effectiveness. We prioritize safety in all of our replacement services and work closely with you to ensure that your new equipment meets all necessary compliance and regulatory requirements. Whether you need a single replacement or a full system upgrade, we are dedicated to providing timely and effective solutions to keep your business running smoothly. We carefully select replacement equipment based on your specific needs and requirements, ensuring that the new equipment is compatible with your existing systems and meets industry standards. Replacement services we provide include:

  • Upgrading outdated or inefficient equipment to improve efficiency and reduce energy costs
  • Replacing damaged or worn-out equipment that can no longer function properly
  • Installing new equipment to meet the growing demands of your business
  • Upgrading systems to comply with changing industry standards and regulations

Upgrading & Retrofitting

Our team of experts can upgrade and retrofit your existing equipment to improve performance, efficiency, and safety. We assess your equipment and recommend upgrades or retrofits that can extend the lifespan of your equipment and optimize its performance. Our team will work with you to understand your needs and develop a tailored plan to upgrade your equipment and systems accordingly. We use the latest technology and components to ensure your equipment operates at peak performance. Our experts will provide support every step of the way, from planning and design to installation and commissioning. With our upgrading services, you can achieve better performance, reduce downtime, and improve your bottom line. Upgrading services we provide include:

  • Consultation and analysis of your current system
  • Design and implementation of customized upgrade solutions
  • Installation and commissioning of upgraded equipment
  • Testing and validation to ensure optimal performance
  • Training for your personnel on how to operate and maintain the upgraded equipment

Upgrading & Retrofitting

Our team of experts can upgrade and retrofit your existing equipment to improve performance, efficiency, and safety. We assess your equipment and recommend upgrades or retrofits that can extend the lifespan of your equipment and optimize its performance. Our team will work with you to understand your needs and develop a tailored plan to upgrade your equipment and systems accordingly. We use the latest technology and components to ensure your equipment operates at peak performance. Our experts will provide support every step of the way, from planning and design to installation and commissioning. With our upgrading services, you can achieve better performance, reduce downtime, and improve your bottom line. Upgrading services we provide include:

  • Consultation and analysis of your current system
  • Design and implementation of customized upgrade solutions
  • Installation and commissioning of upgraded equipment
  • Testing and validation to ensure optimal performance
  • Training for your personnel on how to operate and maintain the upgraded equipment

Available Service Contract Options Include

6 Month Routine Maintenance

12 Month Routine Maintenance

Site Survey

Bundle Removal & Inspection

Available Service Contract Options Include

6 Month Routine Maintenance

12 Month Routine Maintenance

Site Survey

Bundle Removal & Inspection

We look forward to hearing from you

Get in touch with our experts today!

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